The future of
eating disorder care

Extend your clinical impact and enhance patient outcomes with the most advanced eating disorder care platform for clinical teams

Empower your team to support more patients and their
carers with the depth and quality of care they deserve

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Proud Partners of the nhs

You care deeply. So do we.

Behind every care plan is a clinician doing their best with limited time and growing pressure. The Univa Care Platform is here to walk alongside you - amplifying your impact, protecting your time, and helping you focus on what matters most: delivering safe, compassionate, high-quality care.

Better and more efficient care can’t wait

One thing is clear. Individuals with eating disorders and families everywhere need more support.

Only

31%

of NHS Eating Disorder services accept referrals of all presentations of eating disorders
Only

54%

of NHS Eating Disorder services are able to offer evidence-based treatment, care and support for all eating disorders
92%

of NHS Eating Disorder services have a waiting list for treatment
£8,850

Cost of yearly psychological treatment for eating disorders (excludes treatment for physical costs)
£61,000

average cost of an eating disorder hospitalisation

Sources: 1) The costs of eating disorders Social, health and economic impacts, BEAT & PWC,
2) https://assets.childrenscommissioner.gov.uk/wpuploads/2017/10/Childrens-Commissioner-for-England-Mental-Health-Briefing.pdf
3) The alarms should no longer be ignored: survey of the demand, capacity and provision of adult community eating disorder services in England and Scotland before COVID-19, Viljoen et al, 2023.

Built for NHS clinicians, by NHS clinicians: A care platform that works for you

Eliminate
waiting lists

Elevate
clinical quality

Reduce admin
burden

Improve risk
management

Prioritise the
right patients

Integrates with
EHR systems

Revolutionising the care experience for clinicians, patients and carers

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Designed for eating disorder services

The Univa Care Platform is purpose-built to support eating disorder teams in delivering accessible, high-quality, and efficient care across the entire treatment pathway.

Personalised digital care programmes

Care plans are aligned with NICE guidance and based on proven clinical approaches - including CBT-ED, specialist family therapy models, MANTRA, and the New Maudsley Carer Programme. Every element of Univa is rooted in evidence to support safe, effective treatment for conditions such as anorexia, bulimia, and binge eating disorder.

Dual care model

Univa is the first digital platform designed from the ground up to serve both individuals with eating disorders and their carers. Programmes are tailored by age, diagnosis, and co-occurring conditions - ensuring relevance, inclusivity, and whole-family support.

Clinician co-pilot

Custom dashboards built for eating disorder services help teams stay aligned, track progress, and detect early signs of deterioration. Tools support triage and caseload prioritisation, freeing clinicians to focus where their expertise is needed most.

Embedded clinical guidelines

National eating disorder guidelines - including MEED - are fully embedded in the platform to ensure consistent care delivery and support confident, evidence-based clinical decision-making.

Integrated PROMs

Patient- and carer-reported outcome measures are seamlessly built into Univa’s care programmes, enabling real-time monitoring and generating data for reflective practice, service improvement, and simplified reporting for the National Audit of Eating Disorders.

A platform designed to meet the diverse needs of your population

Transform how you deliver care

Begin patients and carers on evidence-based programmes from day one - tackle waiting lists, reducing delays and easing pressure on clinical teams.

Standardise care with structured, NICE-aligned modules while personalising journeys by age, diagnosis, and need.

Daily check-ins, avatar-guided tools, and interactive content keep patients and carers involved and motivated between sessions.

Automate routine monitoring and triage, so clinicians can focus on complex care and decision-making.

Real-time dashboards and structured metrics make it easier to track progress, intervene early, and improve service performance.

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Meet the virtual avatar team – Your 24/7 clinical extension that protects your time and elevates the care journey

The Univa Avatar Care Team is an AI-powered support system that enhances patient and carer engagement while reducing clinician workload. Available anytime, anywhere, avatars guide users through structured recovery content, reinforce psychoeducation, and offer emotional support between sessions. The Avatar Team Includes:

Peer avatar

Offers relatable insights drawn from lived experience

Carer avatar

Supports families with practical, empathetic guidance

Therapist avatar

Delivers personalised, evidence-based strategies

Dietitian avatar

Encourages healthy eating habits and meal structure

Specialist avatars

Psychiatrist, nurse, occupational therapist, and wellbeing coach for broader care

This always-on team promotes continuity, self-management, and emotional reassurance - extending therapeutic reach without increasing clinical pressure.

Effective. Efficient. Focused on safety.

The Univa Care Platform strengthens patient engagement, clinical insight, and early intervention. Built with safety at its core, it integrates MEED guidelines to help clinicians monitor risk and prioritise care. Remote outcome tracking and intuitive dashboards deliver timely insights that support better decisions and improved outcomes.

Increase productivity. Enhance care quality.

The Univa Care Platform streamlines workflows and supports decision-making by surfacing the right data at the right time. Its structured, evidence-based care modules reinforce clinical best practices, supporting more consistent, high-quality care delivery. With integrated clinical guidelines and intelligent dashboards, care teams can prioritise at-risk patients, reduce admin burden, and focus on delivering care that improves outcomes.

Personalised, gamified care programmes

Univa delivers personalised recovery journeys that adapt to each user’s diagnosis, age, and care stage. Co-created with patients and carers, our gamified experience invites users to grow their own recovery garden - completing avatar-led challenges that build skills, boost motivation, and track progress. Designed to be emotionally engaging and clinically grounded, this approach supports sustained participation. Carers also receive their own guided programme, ensuring the whole support network is equipped, informed, and empowered.