For families registered by their care team

Your care team has arranged this for you. It's ready when you are.

A father shows his daughter something on his phone while she drinks orange juice with him in the kitchen

If your care team has registered you with Univa, your programme is already funded — there's nothing to pay, now or later. You'll receive a welcome email or text from us shortly.

Download the Univa app What is Univa?

Proud partners of the NHS

Already funded by your care team

Nothing to pay — now or later

Works alongside your treatment

NHS data security standards

First, the practical bit

Three things worth knowing straight away

It's free for your family

Your NHS or private service covers the cost. You'll never see a bill, a card form or an upgrade prompt. Your clinician chose this for you; that's the whole transaction.

It works with your treatment, not instead of it

Univa supports your family between appointments — it doesn't replace your clinical team. And every check-in counts twice: with your consent, your care team sees your progress, so every appointment starts further ahead.

You control the pace

There's no deadline and no falling behind. The programme moves at your family's speed, and everything can be done from home, in minutes a day.

What Univa is

Support for both of you, between the appointments

An eating disorder affects the whole household, so Univa supports the whole household. Depending on your programme, your loved one gets their own app — a structured recovery programme with hundreds of videos from young people who've been there, and a companion available at any hour. And you get yours: practical skills for the moments that are hardest at home, built on the same evidence-based approaches your clinical team uses.

Your two apps move in sync. Two journeys, one recovery.

The young person's Univa app — a warm 'Good morning' home screen

The carer's Univa app — a gentle daily observations check-in

This app is a lifechanger. I wish it was around a few years ago when my daughter was first diagnosed as we had no support.

— Mum of a daughter with anorexia

Starting takes three small steps

Download the Univa app

Your welcome email or text has the link — or search for Univa in your app store.

Log in with your mobile number

Use the number your care team used to register you — we'll text a one-time security code to your phone, and you're in.

Take the first step tonight

The first module is deliberately small — a short video, a first skill. That's enough. On dual programmes, your loved one downloads their own app the same way.

Registered but no welcome email or text yet? Get in touch at support@univa.health or ask your care team — it takes a minute to fix.

Your questions, answered

Because treatment hours are few and family life is constant. Your team chose Univa to extend their care into the space between appointments — the meals, evenings and hard moments where families need support most.

Yes. Univa meets NHS data security standards. Progress summaries are shared with your care team only with your consent, and you can see what's shared.

Start with yours. The carer programme helps from day one regardless, and many young people join later, in their own time. No one will pressure them — that's a promise, and it's also the method.

Your care team decides the length of funded access, and we'll let you know well in advance. If you want to continue independently afterwards, you can — but there's never an automatic charge.

Your team believes this will help. So do we.

Thousands of small steps have been taken inside these programmes by families like yours. Yours can start tonight.

Download the Univa app Questions first? Book a free 15-minute call

For families registered by their care team

Your care team has arranged this for you. It's ready when you are.

Download the Univa app What is Univa?

If your care team has registered you with Univa, your programme is already funded — there's nothing to pay, now or later. You'll receive a welcome email or text from us shortly, and this page explains what Univa is and how to take the first small step.

Proud partners of the NHS

Already funded by your care team • Nothing to pay — now or later • Works alongside your treatment • NHS data security standards

First, the practical bit

Three things worth knowing straight away

It's free for your family

Your NHS or private service covers the cost. You'll never see a bill, a card form or an upgrade prompt. Your clinician chose this for you; that's the whole transaction.

It works with your treatment, not instead of it

Univa supports your family between appointments — it doesn't replace your clinical team. And every check-in counts twice: with your consent, your care team sees your progress, giving them better information to shape your loved one's care plan. You move forward together, and every appointment starts further ahead.

You control the pace

There's no deadline and no falling behind. The programme moves at your family's speed, and everything can be done from home, in minutes a day.

What Univa is

Support for both of you, between the appointments

Your two apps move in sync. Two journeys, one recovery.

Your loved-one's app

Their own paced programme

Carer's app

Skills for the table tonight

This app is a lifechanger. I wish it was around a few years ago when my daughter was first diagnosed as we had no support.

— Mum of a daughter with anorexia

What happens next

Starting takes three small steps

Download the Univa app

Your welcome email or text has the link — or search for Univa in your app store.

Log in with your mobile number

Use the number your care team used to register you — we'll text a one-time security code to your phone, and you're in.

Take the first step tonight

The first module is deliberately small — a short video, a first skill. That's enough. Small steps are the whole method. On dual programmes, your loved one downloads their own app the same way.

Registered by your healthcare professional, but no welcome email or text from us yet? Get in touch at support@univa.health or ask your care team — it takes a minute to fix.

Your questions, answered

Why did my clinician register us with an app?

Is our information private?

Yes. Univa meets NHS data security standards. Progress summaries are shared with your care team only with your consent, and you can see what's shared.

What if my loved one won't use their app?

Start with yours. The carer programme helps from day one regardless, and many young people join later, in their own time. No one will pressure them — that's a promise, and it's also the method.

What happens when our funded access ends?

Your care team decides the length of funded access, and we'll let you know well in advance. If you want to continue independently afterwards, you can — but there's never an automatic charge.

Your team believes this will help. So do we.

Thousands of small steps have been taken inside these programmes by families like yours. Yours can start tonight.

Download the Univa app Questions first? Book a free 15-minute call